A lot of individuals who start using their 1st hosting account, or change companies, normally have enquiries concerning how particular tasks are accomplished or chance upon predicaments when setting up different things, including emails, site settings, and so on. This is the reason why, some web hosts have compiled documentation with the most frequently asked questions and issues in order to help their customers get information quickly and easily. Consequently, the technical support team members can spend more time on real problems that given clients may be facing, because the solution for the minor things will be available online and clients can tackle them without getting in touch with the support team. Having detailed documentation is essential, especially for new clients without any previous experience, as the hosting service entails an immense number of functions and many people can get baffled about what action to take. A good information repository can both help you do the things that you want and get to know how the web hosting service functions in general.

Extensive Online Documentation in Website Hosting

All website hosting plans that we offer feature an extensive knowledge base where you can find everything you should know with regard to your hosting account. Whether you are intending to create a new database, to redirect a domain name using an .htaccess file or to set up an email address on your PC or mobile device, you can simply check our step-by-step help articles and all the info that you need will be there. When you visit a certain section of the Hepsia Control Panel, you will see articles that are relevant to the functions that can be accessed through it. In case you prefer to check the complete article archive and get acquainted with all the functions that Hepsia offers, or only to read generic info about the web hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our best to encompass any predicament that you could bump into, but if you do not find the info that you are looking for, you can always touch base with us, as our customer support staff representatives are at your service 24 hours a day.