In case you have ever had a website hosting account in the past or you've dealt with any other type of online service, you probably know from personal experience that for a lot of things it is better to speak with a live person on the telephone rather than exchange support tickets or e-mail messages. If you'd like to learn more about a particular service before you decide to buy it or in case something small-scale has to be made, for instance, it will be easier and a lot faster to do it real-time. When you're given the option to seek the advice of representatives by phone, it's very likely that you're working with a real website hosting supplier, not a reseller. The type of support that you can get by phone differs between different companies - from standard issues to dedicated tech support. Generally most of the providers supply pre-sales assistance and first level telephone support, while more complex technical issues are managed through e-mail or tickets.

Phone Support in Website Hosting

If you decide to employ one of our website hosting plans, you can talk with our support team via phone for 14 hours per day. We will help you choose the perfect package for your sites because we are aware that it's better to discuss these issues with a live person. If you already have an account, we are able to help you with all your sales/billing questions and general issues, even with some technical troubles that do not involve too much time or escalation to an administrator as it is more appropriate to open a ticket for time-consuming matters in order to have the entire communication in one place. We have telephone numbers in the United States of America, Great Britain and Australia, so you can call the one you prefer and talk with one of our representatives.