1 hour ticket response
R. I. Designs’s team of customer service technicians is specialized in offering rapid answers to all your inquiries. We’ll review your technical support ticket the instant it is delivered and will reply back with a solution to your problem within maximum sixty minutes after the ticket submission. Actually, our average tech support ticket response time is 20 minutes.
A First–Class Help Desk Support Service
We’ve got a team of web hosting support professionals who are ready to respond to all your requests every time you need support. Almost all our customer support staff representatives have several years of experience in the website hosting plans business, which means that you can constantly depend on fast and detailed answers to your problems.
An Easy–to–Browse Help Center
Included in the Control Panel is an easy–to–navigate Help Center, which features a variety of sources of information. You can search through a constantly updated knowledgebase featuring web hosting account administration articles and web site management articles, watch our instructional video tutorials or take a look at the F.A.Q. library.