Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering outstanding support promptly is our top priority, so that we back up each website hosting plans plan with a one hour ticket reply warranty. As you present a ticket or post an e–mail, our customer support team will do all they possible can to offer the most satisfactory solution to your problem and to offer guidance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is provided by a crew of proficient employees who are ready to answer your question as soon as possible. You can easily get hold of the technical support crew by launching a customer assistance ticket from your Control Panel or by sending us an email. On business days, you may also call us on the telephone or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • R. I. Designs has integrated a complete education base into the Control Panel to make sure you get hold of effective step–by–step directions any time. Each part of the Control Panel possesses its own contextual guide area having a selection of how–to posts. We have also prepared movies to offer you a greater idea of the simplest way to accomplish any given activity.