Q: What does the website migration service include? Will my site be safe?
A: If your present web hosting provider can no longer answer the demands of your web site, or when you undergo frequent downtime, or if you are made to wait for hours for the help desk staff to get back to you, it may be a good idea to swap your hosting provider, i.e. to move all the files for your sites along with your databases from your present provider to your future provider. At R. I. Designs, we realize that this can be hard & time–consuming. This is the reason why we will perform all that for you for free!Our highly competent technical staff members will transfer your site content from your current hosting provider to us. Our technicians have plenty of experience with web site migration and can take care of anything – from an average WordPress weblog or Joomla™ CMS–driven web site, to an extremely elaborate, custom–made application.
Q: Website migration sounds like a lot of work. How much time can it take?
A: We try to accomplish all website migrations as quickly as possible. Nonetheless, we do not have a fixed time frame for web site migrations. There are certain variables that you need to take into account – the very size of your website and the workload of our website migration staff, etc. We constantly try to carry out each migration in under 48 hours. With less sizeable sites, our staff usually manages to finish in under 24 hours.
Q: Do you need anything from me before you begin moving my site?
A: We will require the login details for your old hosting provider’s Control Panel as well as the website’s name (domain name).
Q: You will access delicate info. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my web site?
A: No. Your web site will continue to be available online during the migration. As soon as everything is done on our end, we will notify you so that you can preview it and check for any problems. If everything is OK, all you will have to do is update your domain name’s DNS records.
Q: Will my current web hosting provider need to provide any info/assistance?
A: Nah. Apart from your login info for the Control Panel, we don’t require anything. We will never touch base with your web hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: We can transfer your web site from any hosting provider or any Linux–based web hosting platform on condition that we can get access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we can’t migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.